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Grandeur of the Seas Review

4.0 / 5.0
Editor Rating
1732 reviews
46 Awards

RCCL didn't meet our expectations

Review for Grandeur of the Seas to Transatlantic
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First Time Cruiser • Age 60s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Nov 2012

First thing upon entering the ship, we encounter a sewer smell. The kind of smell that comes from a sanitation plant. The captain tells the passengers on the last day of our 2 week cruise about why they have a sewer problem. The comedians were making jokes about the smell. I felt sorry for the staff. They could not wait to get off the ship. The toilets had a 30% chance of flushing in all areas of the ship.

Boarding went smooth. We enjoyed resting on the upper deck until our luggage arrived.

Into the evening, we went to the guest relations to get assist with the computer wifi and asked about our discount for the computer. They weren't very knowledgeable in that area. It would have been helpful to have an assistant in the computer section of the ship to help.

Cabin Review

We enjoyed our balcony except a large gap was present on one side. Cabin 7092.The refrigerator broke down and they gave us another broken refrigerator.The cabin had a nice bathroom and plenty of sitting room. The mattress was very comfortable.I would get this type of balcony again but not on this particular ship.

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