Norwegian Epic Review

4.5 / 5.0
4,418 reviews

EPIC isn't so EPIC

Review for the Eastern Caribbean Cruise on Norwegian Epic
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500cruiser
10+ Cruises • Age 70s

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Sail Date: Nov 2012
Cabin: Mid-Ship Inside

We just want to let you know about our experience on the NCL Epic the week of November 3-10, 2012.

Day 1 -- Staff was very unfriendly and not very cooperative. The daily Freestyle was not in our room and when we went to the front desk for one they told us they did not have any more and we should have gotten one earlier. Not impressed with the room configuration, with the toilet on one side and the shower on the other and the sink on the counter/table/dresser. It was like having a bed in your bathroom. The curtain separating the bed from the bathroom is good. However, if someone is taking a shower or using the toilet and someone knocks on the door -- where is the privacy? One of the drawers was broken and had to have someone come to fix it. I did not discover until day 7, that they glued my underwear to the drawer. One ruined pair of underwear. Like the idea of putting wire baskets on the closet door (definitely provides additional storage). There was too much confusion at the Garden Cafe for lunch. We couldn't tell where one line began or ended. The lounge chairs on deck are so close that you cannot even get on one. The electronic information system said dinner was at 5:00. However, when we got there, they said dinner was at 5:30 and that we should refer to the Freestyle (none available). Dinner at Taste and the Blue Man Group (must make reservations early to get to see them) were excellent. You must stand in line early to get a good seat for the Blue Man Group. TV in the room does not show current movies like on other NCL ships. Only one movie channel and they show movies from the 60s, 70s or even earlier. If you want a recent movie you must pay $9.95. They also have Porn movies you can buy. Only one channel for favorite TV shows. The TV is a flat screen; however, the angle of the TV does not provide you with a clear picture from the bed (the only place you can watch TV from). Internet Cafe staff was very helpful. However, internet service is even slower than on the smaller ships because there are twice as many people using the service. You can only walk in a large oval on deck 7. You cannot walk around the entire ship on that deck. The walking space is probably six feet wide -- so 3 feet going in each direction. You cannot walk two people side by side in one direction.

Day 2 -- Staff seems to be a little bit friendlier. Breakfast at Taste was not exceptional. We had Eggs Benedict and the ham was half the size of the English muffin. On this ship you must request pastry/Danish or you do not get it. On other NCL ships they bring it around and ask if you want any. We had reservations for dinner and the Cirque Dreams. Both were excellent. There is a charge for this ($25/$35). You still have to stand in line early to get a good seat. It is hard to get a lounge chair on the pool deck. They delivered our chocolate covered strawberries and bottle of wine (Platinum perk) after 10 pm.

Cabin Review

Mid-Ship Inside

Cabin IC

Bedroom in a bathroom. Broken dresser drawer. Light bulbs burned out. Old movies on TV, must pay for current movies.

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