My husband and I love cruising. We have been on Carnival, Princess, Celebrity, Azamara, Royal Caribbean, HAL, Paul Gauguin, Regent Seven Seas. We have heard Crystal Cruise is a bit "snobbish" or "stuffy", too formal for us. After this cruise, we became convert. Here are the reasons why.
We bought air with Crystal Cruise. Turned out to be the smart thing to do. (more later.) As soon as we landed in Montreal, a friendly Crystal representative was there to greet us, with a porter to assist with our luggage. Everything was looked after for us, including gratuities for the porter.