From the time of boarding the Zaandam to leaving her, the staff of this ship found many ways to please us with great service and courtesy. For the first time ever we never went in the main dining room, which is really unusual as on most ships the best meals and service are found there. With the first meal at the Lido the selection and variety were so great that we thought that we would just make this our regular meal stop and not worry about eating at set times. The salad selection was varied and fresh, the Asian dishes were tasty and having the pasta bar service was tops. Confidence in health was provided by having the staff serve the plates to you and not having to hold implements handled by the person in front of you. Given the lack of proper hygiene by some guests, this is a great way to stay healthy. The pork roasts, roasted turkey, baked chicken dishes and steamed vegetables all were terrific. It was great to see the Chef around checking on his staff and talking freely with the passengers. The cooking demonstrations with the staff were not only great at sharing tips but were actually funny. The Company Men playing in the Theatre were really a high energy group that challenged the older crowd to come alive. They were fun and their talent promised long and successful careers. The ship is well maintained and carries an air of eloquence from the teak decks on the promenade deck to the intriquing artwork on display everywhere. The Hawaiian speaker really knows the Pacific and provided a great way to learn and enjoy the trip. The maritime history speaker was excellent as well.

Pleasant trip, great staff, fair seas...all good!

Zaandam Cruise Review by The Shadow

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Trip Details
  • Sail Date: September 2012
  • Destination: Hawaii
  • Cabin Type: Large Ocean-View Stateroom
From the time of boarding the Zaandam to leaving her, the staff of this ship found many ways to please us with great service and courtesy.

For the first time ever we never went in the main dining room, which is really unusual as on most ships the best meals and service are found there. With the first meal at the Lido the selection and variety were so great that we thought that we would just make this our regular meal stop and not worry about eating at set times.

The salad selection was varied and fresh, the Asian dishes were tasty and having the pasta bar service was tops. Confidence in health was provided by having the staff serve the plates to you and not having to hold implements handled by the person in front of you. Given the lack of proper hygiene by some guests, this is a great way to stay healthy.

The pork roasts, roasted turkey, baked chicken dishes and steamed vegetables all were terrific.

It was great to see the Chef around checking on his staff and talking freely with the passengers.

The cooking demonstrations with the staff were not only great at sharing tips but were actually funny.

The Company Men playing in the Theatre were really a high energy group that challenged the older crowd to come alive. They were fun and their talent promised long and successful careers.

The ship is well maintained and carries an air of eloquence from the teak decks on the promenade deck to the intriquing artwork on display everywhere. The Hawaiian speaker really knows the Pacific and provided a great way to learn and enjoy the trip. The maritime history speaker was excellent as well.
The Shadow’s Full Rating Summary
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Cabin Review

Large Ocean-View Stateroom
Cabin C
Great bathroom with full tub, big waterview from our two portholes, great service from our stateroom attendant team.
The laundry was well taken care of and no clothes were shrunk other than was the fault of so much good food.
Main Deck Inside Cabins, Outside Cabins