Marina Review

4.5 / 5.0
812 reviews

Be careful what trips you book - Oceania don't give refunds!

Review for the Eastern Mediterranean Cruise on Marina
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Love to travel 54
10+ Cruises • Age 60s

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Sail Date: Nov 2012
Cabin: Verandah Stateroom

My husband and I had booked this cruise because it visited some different places. I particularly wanted to visit Volos because it offered a trip to the Meteora Monasteries in central Greece, which are otherwise hard to reach. So we were more than disappointed when told on boarding the ship that this stop was cancelled. Because of the problems with Superstorm Sandy, the ship was staying an extra night in Istanbul to wait for some US passengers having difficulty to catching the ship. As we had already spent 2 nights in Istanbul and it was our 3rd visit, this was of no benefit to us. Then, to add insult to injury, Oceania would not refund the full cost of the tour!!! We had taken out an Unlimited Collection pack which allows as many tours as you want - this was primarily because the tour to Meteora was $259 each. Oceania would only refund $198 each, as they apportioned a lower amount per day!! I am sure this is why Volos was cancelled instead of the other ports - it saved Oceania money - we met lots of other passengers doing the same tour as us! So far from offering compensation for our loss of this port, Oceania made money from us!!!!!!

3 days later we visited Rhodes and again Lindos was somewhere I had always wanted to visit. We had booked a trip to Ancient Lindos including the Acropolis there but, because of a strike, it was closed. So Oceania offered a trip to a village plus snacks (available on the ship for free!) and ouzo (which I wouldn't have as a gift!). We said we would like a refund but were told WE had cancelled the tour so would not receive any compensation!!!!!! Eventually, after lots of argument from us and others, they offered an alternate tour to Rhodes Town - not as good but at least something for our money! But what stress - we don't need it when on holiday.

Other comments about cruise: Cabin nice, good bed, good bathroom

Cabin Review

Verandah Stateroom

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