This was our 17th cruise overall and 4th cruise with Holland America. We are a married couple in our early 50s and travelled with two other couples of the same general age. We enjoyed the cruise very much and are pleased with Holland America, but there are a few areas less than stellar.

Embarkation:

Off to a poor start with Eurodam docked at a pier on the southernmost point of Port Everglades. How this ship ended up in such an out-of-the-way pier is an argument left to HAL and the port authority, but buses, cars, taxis, shuttles and work trucks all share a two lane road to the ship. Since passengers in any conveyance unload to the left at the open area around the parking lot .... and the ship is on the right .... means the police are constantly stopping the automotive traffic to let herds of passengers go by; or vice versa. Bedlam. The terminal itself is either a work-in-progress or a dump depending on one's attitude. There are,however, signs announcing a new terminal in the works so maybe the current set up is temporary. (Hopefully) Read more