This will be shorter than my last review, due to the fact that I have sailed on a Jewel class ship before. I travelled with my best friend (1st cruise), myself (4th cruise), mom and dad (10+ cruises), and my best friend's parents (3rd cruise).

Pluses:

+ Service for the most part was good. The only issue that we encountered with the service was a terrible first day breakfast, which I will detail below. In dealing with this issue, Danny (Head of food service) made sure that we didn't have any further issues and spoke with us personally about it. Very good response and much appreciated. Samuel, the greeter at Summer Palace, knew our names almost immediately and was a pleasure to see every morning. It was sad when he wasn't there the last morning, but good to know he was taking a well deserved break. Mark, our cabin steward, was also great and did a fantastic job of taking care of our room. Read more