We boarded in Montreal and the process was fairly smooth. The cruise staff helped those who were not able to board on their own (pushed wheelchairs, carried luggage,helped with umbrellas).
The cabins were very large,walk-in closet,bathroom with 2 sinks,tub and separate shower. The ship is only 2 years old and very well appointed. The central square contains a coffee bar, library, many computers, and all the cruise service staff was located here. The spa and salon is very comprehensive and the exercise/fitness area is the best we've seen. All the equipment a fitness junky would ever need. Free classes in yoga,tai-chi, and pilates were offered.
The lecturers on board were very good and lectures were also available on cabin televisions.The in-room tv's had lots of movies, ship info, and plenty of channels of entertainment and news.