TITANIC MEMORIAL CRUISE: Balmoral Cruise Review by sydney52

Balmoral 4
Member Since 2012
21 Forum Posts

Overall Member Rating


Sail Date: April 2012
Destination: Transatlantic
Embarkation: Southampton
This special charter trip was booked three years ago at great expense. Unfortunately our devoted travel agent left the industry and from then on we were treated like a number and not discerning cruiser.

Not only were we slugged with a fuel surcharge in AUD,much cheaper for UK passengers(when I asked Fred Olsen if everyone had to pay and also the same amount, answer was in the affirmative , yet when we asked fellow passengers, this was incorrect). Front office staff and more importantly Miles Morgan staff on board treatment of passengers was high handed. Embarkation was badly organised in spite of all passengers getting info beforehand. This spoilt all the fanfare that had been planned for the trip, resulted in delay in leaving and arriving too late in Cobb Ireland, where the local population had waited very patiently for us to arrive and excursions being cancelled.

The ship, Balmoral is falling to pieces and polluting as she goes. We had sailed on her in 2010 and not More much has been repaired.

Our cabin and dining room staff were fantastic as were all the guest speakers and as everyone has something in common viz an interest in the Titanic, most passengers were very nice as was the very special memorial service over The Titanic site. We had ordered the DVD namely for the memorial service but I regret to say the DVD had not been edited very well and the moment was not captured. Toiletries was like using paint stripper. I strongly feel robes and slippers should be provided free of charge especially if one has paid extra for a balcony cabin. For passengers travelling from Australia and with luggage restrictions carrying an extra item is futile when it should be supplied. What is happening to cruising? Less

Published 11/07/12

Cabin review: BA9092 Superior Balcony

Superior Balcony Cabin 9092 Balmoral, Fred Olsen Special charter by Miles Morgan for the TITANIC MEMORIAL Cruise Cabin was neat and tidy, bed was very old, so much so I had to ask for an extra duvet cover to be place on top of the mattress. Robes were not supplied free of charge. This should be mandatory on any cruise and a real pain when one has not only paid extra for a superior cabin but also for comfort sake. Toiletries were awful, like paint stripper and make quiet a few passengers itchy. Our Cabin staff member was lovely

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Port and Shore Excursions

We were fortunate to arrive in New York a day before disembarkation so had a chance to find our bearings in this fascinating city that never sleeps. The next day disembarkation was simple and efficient and customs and emigration were very pleasant and helpful

a lovely port and close to everything. Easy to navigate and explore. The Maritime Museum was amazing. Would have been nice to stay overnight to see everything. Especially liked the photo taking facility in the terminal which we could email free of charge and so simple to use, a very clever idea, which other ports had this instead of all those worthless ships, posed photos.
Read 572 Halifax Reviews

Embarkation in Southampton was a mess. It was anticipated that there would be much fanfare for this very special once in a life time event, yet no one paid any attention to the instructions that we as passengers received beforehand. We had been advised to be at the terminal at a designated time to board. We had arranged our taxi from the hotel to coincide with this but were left queuing for hours in a very hot terminal. Had we known we could have either stayed in our very comfortable hotel or walked around Southampton and seen a bit more of this historic port. The idea we thought was to settle into our cabin and then enjoy the send off on this epic voyage. The result was a very delayed departure as mentioned before.
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Member Since 2012
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