From the moment we entered our cabin we noticed the carpet was filthy and ill fitting(we had it cleaned after complaining which did seem to remove the vile odours that were evident before). The door to the cabin had a gap of at least one inch wide from floor to around the height of the handle, thus light was streaming in all night and noise was more noticeable, also we had to make sure we lent on the door to make sure it closed.Towels were stained and poor quality. The cabin has an adjoining door to another cabin (locked as we booked alone). Noise levels were high from adjoining cabins. Although there is a good amount of storage there is no flat screen television and picture quality is very poor.

DECK 4 the carpet in bar by Jesters was permanently being dried out with a peculiar odour similar to vomit noticeable when seated at Schooner Bar. Through out the ship it was noticeable that carpets were worn or raised due to age. The whole ship had a very tired look about it.

This has always been one of our favourite ships for food, friendliness of staff and a comfortable relaxing experience. However on this occasion it was the complete opposite. On various occasions having asked for certain drinks we were flatly told they did not have them in that particular bar (no offer to obtain one for us from another bar) It was as if it was too much trouble, this happened in the pool bar, Dog and duck pub and casino bar. Apart from the last night when the barmaid made the effort to find the requested drink(which was a can of john smiths). Read more