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Viking Sun (Retired) Review

-- / 5.0
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Basel to Amsterdam on the Viking Sun

Review for Viking Sun (Retired) to Europe River
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10+ Cruises • Age 60s

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Sail Date: Oct 2012
Cabin: Deluxe Stateroom with Large Window

The Rhine Getaway cruise from Basel to Amsterdam was our third cruise with Viking. We flew into Zurich three days early to tour Lucerne prior to the cruise. We always like to arrive early not only adjust to the time difference but to also provide a buffer should there be any travel delays. All went according to plan and we took the train from Lucerne to Basel the morning the cruise was due to start.

From the Basel train station we took the #8 tram to Kleinhningen and then walked about a mile (we travel light with only carry-on roller board bags) to the where the Viking Sun was to be docked. No ship. Since we were on the dock level we never saw the Viking Rep on the street level directing passengers back to the airport. We walked back down the dock to the other side and found a Uniworld rep who informed us that due to the recent week of rain the Rhine was too high for any of the ships to make it to Basel. We called the Viking Sun to find out what we should do and they also explained that the ship was in Breisach and we would need to take a bus from the airport. They also told us they would check with their representative on the dock and find out where they were. Within 10 minutes a taxi pulled up with another Viking couple to take us to the airport. My biggest frustration was that Viking knew the previous day that the ship was not in Basel and could have sent an email to everyone. In chatting with other passengers we found many similar situations -- and there was NOT any advance notification. The only exception was if you had purchased their pre-cruise hotel package as those passengers were taken to the airport instead of the dock. This was simply wrong of Viking. Since we received dozens of emails before the cruise they could have easily sent an update as to the status of the ship and minimized the confusion.

At the airport we met up with about 40 other passengers. We were put on a bus for the 45 minute ride to Breisach to meet the ship. We found starting in Breisach was actually significantly better than boarding in Basel. This was because the docks in Basel were very industrial and about 30 minutes from town. Plus, being Sunday, most everything was closed. Breisach by contrast was a picturesque small town with a hilltop gothic cathedral and terrace with a panoramic view of the Rhine. There was also a very nice wine store in the tourist information office. We felt it was a much more enjoyable place to wander around as opposed to the Basel docks.

Cabin Review

Deluxe Stateroom with Large Window

Cabin B
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