Very Disappointed in Our First Cruise: Enchantment of the Seas Cruise Review by Browneyes1214

Enchantment of the Seas 2
Member Since 2012

Overall Member Rating

Very Disappointed in Our First Cruise

Sail Date: October 2012
Destination: Canada & New England
Embarkation: Baltimore
My daughter and I booked our first cruise as a college graduation gift for her. We have friends & family who have cruised before and we were told we would love it. Well - we were very disappointed. The cruise we took left Baltimore. The date October 4-12. We were told by our travel agent the rooms were nice and had a sofa in the room. First disappointment, upon arriving to our room we found there was no sofa, only a very small chair. When I asked at the desk I was told that since it was an adjoining room, it did not have sofa. Second disappointment - We then discovered the bathroom sink did not have cold water, it came our very warm from the spigot. We reported it twice and finally on the third day the manager came to our room and confirmed there was trouble on the water line. We were given a $20.00 credit on our room so that we could use the bottled water for brushing teeth and taking medications. Third disappointment - the majority of the people on te ship were seniors. More Other that playing very expensive Bingo twice and spending way too much time in the casino we found very little of interest (especially my 23 year old daughter). Most of the activities were either too expensive or for the older generation, same goes for the music played every day in the lobby area. Fourth disappointment - when we stopped in St John, Canada, we discovered it was their Thanksgiving Day, and most of the city was closed. I can't understand why the ship would make a stop there knowing that. They should have reversed the stops around, stopping in Canada first, then Maine.Fifth disappointment - the room porter broke an epensive jar of cream that was on my night table.It was fine there the first 5 nights, then we come back one afternoon after the beds were made and the jar is sitting broken on the night table. We were told the porter found it that way when he did the room. Since we didn't want to turn the jar over to the ship, we were ony given a credit for half it's value. Sixth disappointment - the beds were extremely uncomfortable, my mattress was so worn it dipped to the side. Final disappointment, having the late dinner seating at 8, we wanted to have a later lunch. We found that the main dining room stopped serving lunch at 1:00, which left us no option but to eat every day at the buffet which we found old fast. Knowing that some people have late dinner, you would have thought the main dining room could stay open later than 1-1:30. Oh - one more thing, the food at the pool (hot dogs, pizza and hamburgers for late night, were terrible! Overall I'd only give this cruise a 5 out of 10. Not sure we would go again with this crusie line. Less

Published 10/22/12
1 Helpful Vote

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