My husband and I recently sailed on Celebrity Summit to Canada and New England. This was our first experience with Celebrity and it will probably be our last. I have never seen such disorganization and it started from the time we first made our reservations through Celebrity.
We were told that they would pick our cabin in the next 10 days. My husband had asked for a veranda with a view on the port side. They selected a veranda with a blocked view on the starboard side. When we called, we were told they had one on the other side (port) that was available.
The ship itself was very nice and clean. Our cabin was also very clean and the cabin steward was very good and accommodating when we asked for something.