My best friend and I drove from Northwest Florida to New Orleans and parked at the Erato Street terminal. Easy bag drop off and parking. My friend needed a wheelchair, and was met promptly at the elevator, taken to the check-in, and taken directly to our room. We were on the Panorama deck and our steward, Johnson, did everything to keep us happy, bringing ice whenever we needed it. Terrific and friendly service was noted on the entire ship.
Of course, upon boarding, we had to check out the lido and found it crowded, but from experience, we go to the back buffet since it is not quite as crowded. We found the Fish and Chips OUTSTANDING. Fried fish, oysters and calamari. Also, the SUSHI bar, open at 5pm daily, was not crowded and very good.
We were assigned late dining in the upper Renoir dining room and cannot say enough good things to say about the staff. Enrico, the maitre d', our waiters and servers, Reynaldo, Nicart and Olexandra, and our barman, Lovee(sp) were FABULOUS. They waited on us hand and foot, danced with us and became like family.
Cabin 1030 is midway on the forward Panorama deck. Quiet, spa above, great views and terrific steward.