MSC Divina Review

Badly Informed Service Desk

Review for the Eastern Mediterranean Cruise on MSC Divina
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TTT Traveler
2-5 Cruises • Age 80s

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Value for Money
Embarkation
Dining
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Fitness & Recreation
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Additional details

Sail Date: Sep 2012

The cruise was selected because of the schedule and specific ports of call. The main source of frustration was the daily newsletter and the personnel working the service desk.

The main nightly entertainment was listed in the newsletter as a single name with no explanation of what it was and the service desk provided little additional information. The newsletter arrived so late at night, that planning for breakfast in order to attend scheduled tours - the service desk rarely had the tour time schedules the night before.

When asked about what currency should be used at different calls, the service desk answers differed with the accounting desk.

Cabin Review

Cabin Bal

Good location and balcony but no place to sit inside except on the bed.

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