An expensive disappointment: Celebrity Century Cruise Review by QQuester

Celebrity Century 3
Member Since 2012
2 Forum Posts

Overall Member Rating

An expensive disappointment

Sail Date: September 2012
Destination: Alaska
Embarkation: Vancouver
We booked this trip a year in advance, treated ourselves to balcony and concierge class. We embarked with all the hope and excitement such a trip deserves, but that expectation was soon dashed when we entered our stateroom. The hall and the room reeked of smoke, both stale and fresh. Opening the balcony doors just seemed to make it worse. We spoke to Guest services even before our luggage was delivered, and they promised to deal with it after we set sail. I spent most nights with the sheet over my face to try and filter out the stench. We were the front cabin on the ship and smoke should not have been coming into the cabin. However it drifted in through the venting system and whenever the doors to the staff area and the control room opened. Daily requests to the sympathetic and polite Guest Relations staff resulted in only periodic breaks in the cycle. We rarely used the balcony, spent as little time as possible in the room. We were treated to champagne and a DVD as a pacifier, but More the discomfort we experienced for 9 days will not soon be forgotten.

On the plus side, Embarkation was smooth and fast, as was disembarkation. This was due partly to concierge class which had some priority.

Our main concierge attendant was rarely seen. We had no towel animals (we have loved these on other cruises) The area around the bathroom sink stayed dirty until I cleaned it on the third day. Despite early requesting select dining and prepaying the gratuities, we had to eat at 6:00. This made the appetizers(paste on cucumber) which came to our room daily, unnecessary. Our table staff was superb! Avanash and Jule made our trip.They made us feel as if we were the most important folks on the ship. They were entertaining and competent. A birthday celebrated in Murano was delightful.The staff there was so professional. The food everywhere was very good to excellent. We also enjoyed the entertainment with a fine cast of energetic young people.

Thanks to the Captain for the wonderful tour of Hubbard Glacier. Tours were very expensive and therefore we only took the train in Skagway. We missed some great scenery by traveling at night. In general, I found the Century tired and worn and I would not cruise on her again. The smoke issue makes me question Celebrity's status as a 4star line. Less

Published 10/03/12

Cabin review: C21001 Concierge Class

Century 1001 Terrible cabin, cigarette smoke filtered in from air system throughout 9 day trip. Apparently could not be fixed. Hall is stale. Room is small, but adequate for only two. Good shower, nice toiletries. It says concierge on door, but didn't see any evidence of it.

Read All Concierge Class (C2) Reviews >>

Port and Shore Excursions

This little town really seemed to appreciate out cruise stopping there. Friendly people, great bargains, a clean and interesting community. Enjoyed being tendered to shore. What an exciting zipline too. Pity it is so expensive as more of us might have enjoyed it otherwise.

Wow, there must be a part of town other than that we got to walk to. How many jewelry stores does one place need? Met some very friendly store owners however, and the buildings around the dock are very attractively painted. Also, a super statue, The Rock, stands on the shore walk.
Read 1343 Ketchikan Reviews

Wonderful historical town. Well marked sites. Transportation supplied by the town along with commentary. Beautiful scenery!
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White Pass Scenic Railway

Our original booking was "lost" somewhere in space, so we took a more expensive tour which included Liarsville. We thought this addition was the best part of the whole experience! The train was interesting (not our first narrow gauge train) and the historical detail was worth hearing although some of it was repetitious from the bus ride up. Again, the trip was expensive, and therefore most train cars were only half full. A nice little town, clean and well marked historical spots. We found a few Geocaches in Skagway. We wonder why these small towns don't do more with this for the many cachers who travel north.

Beautiful city. Ships dock right in the heart of the action. Lots of good transportation around city, and easy access to airport.
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