Check-in,no need to stand in a second line,cabin keys should have been distributed at check-in. Entire check-in took almost 2 hrs. Put the trays back in the buffet,by the time you get your entire meal at the table it's cold & a lot of food is wasted. I have helped Sr. travelers because they had all they could do to carry there plate never mind a drink & etc...Straws!!! "frozen drinks" Indeed their must be a alternative for plastic,or maybe some sort of cocktail spoon,or tell people they must use their finger's before they order one. Draught beer no one seemed to know why they didn't have any on board??? All those bars & not one draught beer. Ice buckets aren't refilled in the evening,the first night I had to call room service had to wait 1/2 hr..Second night waited 1 hr.,had to get dressed & take the ice bucket to a bar & get it refilled.

Blow dryers !!! even the cheapest hotels have blow dryers.. I couldn't belive that there were none.. I guess that the ship lapel pin has been replaced by the "gold card" what good that done I haven't been able to figure out yet. After spending your money you must surrender it at customs you can't keep it as a souvenir!! We have taken nine carnival cruises in the past few years & one more carnival cruise booked coming up. However if things don't change for the better than we'll have to start looking at other lines.

Private dining & extra tipping for the service that you already paid for is slowly turning the "fun ship" into the "money ship"... If the ship is too old take it out of service & up date it!!! The broadway show as always "excellent", however the comedian got more laughs from the repeatedly used "f" word, three nites was a lot too much.. This with out a doubt has been the worst cruise that we have ever been on,up until now I had nothing but praise for carnival.