Carnival Freedom Review

Just so so

Review for the Eastern Caribbean Cruise on Carnival Freedom
User Avatar
TeMich
First Time Cruiser • Age 50s

Rating by category

Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Service
Cabin

Additional details

Sail Date: Dec 2011
Cabin: Ocean View

I went on a cruise on Carnival Freedom over the Christmas/New Year holiday with my family. We chose Carnival Freedom for the dates of sailing and the price. My group consisted of 4 adults in early to mid-40s, one senior citizen, and three children ages 5-9. Our experience with Carnival Freedom was not great but not too terrible.

EMBARKATION: There was traffic getting in to the port but getting signed in was a breeze. Maybe we just got lucky that there really wasn't much of a line at that time.

CABINS: We stayed on the main deck. Half of us had the oceanview cabins and half had the interior cabins. The cabins are of decent size. We were on a ship after all so you can't expect a lot of room unless you pay a lot of money for suites. The bathrooms were a little dated but in general were clean. There was a basket full of razors, soaps, etc., which was nice. Before the cruise, my husband and I requested a king size bed, which really was two twin beds put together. My sister, who was sharing the room with her little boy, requested the same thing. Upon arrival, neither one of our cabins were set up the way we had requested. I called the ship staff responsible for maintaining the cabins to arrange our beds the way we had wanted and they said they would come and take care of our beds. About two hours later, no one came and so I called again. No one ever came and no one ever bothered to follow up on our request. This was the first sign of poor customer service. Our cabins did not get cleaned regularly and we didn't even see our cleaning persons until halfway through the cruise. Overall, the cabin was adequately sound-proofed. We didn't have issues with noise.

Cabin Review

Ocean View

CABINS: We stayed on the main deck. Half of us had the oceanview cabins and half had the interior cabins. The cabins are of decent size. We were on a ship after all so you can't expect a lot of room unless you pay a lot of money for suites. The bathrooms were a little dated but in general were clean. There was a basket full of razors, soaps, etc., which was nice. Before the cruise, my husband and I requested a king size bed, which really was two twin beds put together. My sister, who was sharing the room with her little boy, requested the same thing. Upon arrival, neither one of our cabins were set up the way we had requested. I called the ship staff responsible for maintaining the cabins to arrange our beds the way we had wanted and they said they would come and take care of our beds. About two hours later, no one came and so I called again. No one ever came and no one ever bothered to follow up on our request. This was the first sign of poor customer service. Our cabins did not get cleaned regularly and we didn't even see our cleaning persons until halfway through the cruise. Overall, the cabin was adequately sound-proofed. We didn't have issues with noise.

previous reviewnext review

Find a Carnival Freedom Cruise from $242

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.