We are regular cruisers and not fussy customers, despite the content of this review. Loved our last cruise on Noordam last year. We had not tried HAL before that. I'll cover both good and bad aspects in order to be fair.

Embarkation:

Arrived at start of embarkation. Was already quite busy. All handled quite well and boarded efficiently. There were quite a few people not checking in and standing in line for security. The queue combers were not doing a great job of telling these people. Read more