We selected this for the itinerary. Four ports were missed due to weather. FOOD: Huge problems in the kitchen. Ordered cod on two nights and it was like rubber. Spoke to chef who, when pressed, stated was a "quality issue." Salmon one night was returned one night when it came out raw. Three from our table send back ribs because they were cold. The kitchen just couldn't seem to deliver hot or even warm food. At the Pinnacle were given a refund due to cold side issues. The Cirque was good but way overpriced and no veggies came with the main course. Requested them and they came from the kitchen. ENTERTAINMENT: Production shows repeated on the second half return to Boston. Earlier we had been told by the On Board Consultant that the production shows would NOT repeat. The other entertainers that came onto the ship ranged from very good to mediocre but the variety could have been better. PIANO BAR: Barry from Boston was excellent. Great sense of humor! TOURS: In Reykavik HAL charged $10 r/t for transporation to town. The "nominal fee" was the same price as a taxi for 4. They Bicycle Tour in Geiranger, Norway was excellent. However, the price in town at the shop was 50 Euro ($66 US) and from the ship $100+. Bar Harbor: Big problems with the tender service. Some folks could not get off into town until almost noon. HAL either needs to correct this or skip this port. One couple missed their private tour becuase HAL would not let them off until all or the HAL tours had departed.

Good, Bad, & the Ugly

Maasdam Cruise Review by rivahrat

Trip Details
  • Sail Date: July 2012
  • Destination: Baltic Sea
  • Cabin Type: Large Ocean-View Stateroom
We selected this for the itinerary. Four ports were missed due to weather.

FOOD: Huge problems in the kitchen. Ordered cod on two nights and it was like rubber. Spoke to chef who, when pressed, stated was a "quality issue." Salmon one night was returned one night when it came out raw. Three from our table send back ribs because they were cold. The kitchen just couldn't seem to deliver hot or even warm food. At the Pinnacle were given a refund due to cold side issues. The Cirque was good but way overpriced and no veggies came with the main course. Requested them and they came from the kitchen.

ENTERTAINMENT: Production shows repeated on the second half return to Boston. Earlier we had been told by the On Board Consultant that the production shows would NOT repeat. The other entertainers that came onto the ship ranged from very good to mediocre but the variety could have been better. PIANO BAR: Barry from Boston was excellent. Great sense of humor!

TOURS: In Reykavik HAL charged $10 r/t for transporation to town. The "nominal fee" was the same price as a taxi for 4. They Bicycle Tour in Geiranger, Norway was excellent. However, the price in town at the shop was 50 Euro ($66 US) and from the ship $100+.
Bar Harbor: Big problems with the tender service. Some folks could not get off into town until almost noon. HAL either needs to correct this or skip this port. One couple missed their private tour becuase HAL would not let them off until all or the HAL tours had departed.
rivahrat’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Rates
Ages Under 3
Ages 3 to 6
Ages 7 to 9
Ages 10 to 12
Ages 13 to 15
Ages 16+
Service

Cabin Review

Large Ocean-View Stateroom
Cabin D 411
Cabin had a window that overlooked the deck. This might be okay with most but it did bother us.
Lower Promenade Deck Inside Cabins, Outside Cabins

Port & Shore Excursion Reviews