Upon entering the ship, a "greeter" hands you a map. No eye contact, no welcome aboard, no direction, just the handing of a map. Therefore, you may want to study your map prior to getting on the ship because they don't really help you in finding your room.

The room cabin is clean and spacious. It's definitely more spacious then most cruise lines. However, we wanted the beds separated because it gives us more room to maneuver. We asked our room attendant the first day if he could separate the beds, but he didn't have to do right then, but if he could do by tomorrow that would be fine. 24 hours later, still not done and upon cleaning the room he left a dirty glass. We paged him 3 times because we didn't see him in the hall earlier that morning and we also wanted fresh ice. No response. We then visited the Purser's desk and they paged him and advised us that the beds would be separated within 10 minutes. We then went to the Art Auction, which we enjoyed. We then went to the buffet and enjoyed an early dinner around 6:00 p.m.. Returned back to the room at 7:30 p.m. and the beds were not switched and the dirty glass was still sitting on the desk. He had been in the room and replaced the towels, but had not done any of the items that were requested. He then can into the room and opted to argue that we had never paged him and that we had not been clear that we wanted the beds moved and the dirty glass remained because he felt that it had been filled with our personal water and therefore he didn't feel he had to clean. My husband said he didn't want to argue with him, he just wanted it done, but at at 8:00 p.m., it was too late to correct and asked him to leave. Bottomline, after several more discussions with the pursers desk, the beds were switched on the 3rd day of our cruise and the Assistant Hotel Manager visited us, with the cabin attendant standing around the corner on the 4th day of our 5 day cruise. My husband advised that the issue had been resolved and he considered the matter closed, but the cabin attendant chose to continue to show my husband all of the pages he had received and that none of them were from us. I found the attendant to be insulting and argumentative and I would have been perfectly fine not to see him for the rest of the cruise. I'm sure that this is not an experience of all passengers, but I would just suggest that if paging your attendant doesn't work the fist time, to just be prepared to visit the purser's desk. They were friendly and baffled that he had not answered their pages either. We had rec'd certificates for free photos for the problems.

Oh ya, don't trip over the vacuum cleaners and bags of laundry that is left in the halls 24 hours a day. Read more