Celebrity Equinox Review
Beautiful Ship, but some serious issues
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This ship is super when it comes to disability access. Last summer we cruised to Alaska, the inside passage, on the Celebrity Infinity. Access on the ship was sketchy at best - doors were not automatic, the suite I booked was not accessible (although quite beautiful), and disembarking and re-boarding were a nightmare. On this ship, all doors are fully automatic, accessible bathrooms are in each of the restrooms, and staff are very helpful during dining, or at the buffet.
But beware! The documentation officer will demand that you surrender your passports for the duration of the cruise. When my travel companion and I refused to do so, she tried to intimidate us into complying. She said that no one else even questioned that, and we were the only ones. She said if we did not surrender the passports no one could leave the ship. We said we would present them ourselves to immigration authorities, and she told us we had to be there at 6:30 every morning during the cruise. We dutifully went to the appointed place at 6:30 on the first morning of our cruise, and NO ONE was there. One person arrived at about 6:45 and told us she handled passports for the crew, and that we weren't supposed to be there until 7. The documentation officer arrived at about 7, and the port authority persons arrived shortly thereafter. We were informed that immigration would not be coming aboard until 3:30, and we would have to present our passports then. We could leave the ship, however.
Needless to say, immigration did not come at 3:30 - we had cut short our visit to Athens (my birthday!!) so that we could get back on time. All passports had to be delivered to the immigration office in Athens, it seems. We finally agreed to surrender them for 2 hours. We did get them back, but by that time, we were so angry about the whole process that we cancelled our scheduled tour in Turkey, losing our deposit. We were very close to just leaving the ship and making our way back to Rome.
Cabin Review
Sky Suite 1
We were in Accessible Sky Suite 2134. The shower was a problem. It was a roll-in shower, and the water spread all over the bathroom floor, presenting a real hazard for me. I used towels to cover and soak up the wet spots.
The other huge problem with the room was the noise from above. We were on the 12th floor. There is no 13th floor. Above us was the Ocean View dining area, and we could hear every footstep during the day, and through the night until 2 am, then again starting at 6 am. We reported the noise to the guest relations people. After 5 days they offered us another room to use when the noise became bad. It was a very small room, and not accessible, so we never used it. ALL of the Accessible Sky Suites were underneath that dining room.