Had been considering a cruise for a while, then last October saw this cruise on the Thomson web site and phoned a friend for advice. It was booked on her advice for the four of us to go together. Then we saw the reviews and knew it was a mistake.
We joined the ship in Palma, after taking ages to get through customs apart from that our only complaints were, the mattress were well worn and on deck 10, 24 hour food, you had to stir your tea or coffee with a drinks straw? It is a bit tired in places but consider the price for the Island Escape and others and you get what you pay for.
We opted for the Â£98 all inclusive offer and didn't get ignored while they served the paying customers. One waiter was a bit of a misery to start with, then cheered later. Our cabin was kept clean and we tipped our cabin boy Jamie because as soon as we moved out he was in there folding the toilet roll. We had must evening meals in the Island Restaurant, not as noisy as the restaurant on deck 10. My only complaint there is the tables were a bit too close for the waiters to squeeze through. As well as the usual potatoes and beef or chicken, each day they had a separate counter where there was something different daily, Susi, Italian, Indian.
Cabin 4553 inside. Bigger than expected, but would chose an outside next time only for the reason I like to see day light.