Disappointed in Seven Seas Mariner: Seven Seas Mariner Cruise Review by FloridaTraveler925
Overall Member Rating
Disappointed in Seven Seas Mariner
Destination: Europe - Eastern Mediterranean
The sad thing about our experience is there is a lot to like about the Mariner and the Regents cruise line. The staff was friendly and helpful. The food was consistently outstanding. Many of the excursions were well thought out. Unfortunately, the ship is badly in need of an overhaul. We were not the only ones with complaints about the ship itself. For example, the couple next door to us were able to unlock their door only half the time. It seemed like every time we saw them they were waiting in the corridor for someone from engineering to change the door's locking mechanism. The TV system throughout the ship went down for the last two days of our voyage. It was rare that we could hear a ship's announcement. Much of the furniture looked as if a bunch of kids went after it with scissors and knives. Floorboards on our cabin's balcony were coming up to the point we tripped over them. Nobody expects perfection, but passengers deserve better than this. Instead of being defensive or evasive about their ships' shortcomings, Regents should be pro-active in addressing the issues of their passengers. Will we ever cruise on Regents again? Maybe, but only on a ship that has been newly overhauled. Less
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