Veendam Review

4.0 / 5.0
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Severe Cuts in Staff

Review for Bermuda Cruise on Veendam
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sailboatnps
10+ Cruises • Age 50s

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Sail Date: Jul 2012

When you sign up for a cruise, you'd think that there would be enough crew members on board to service the ship. This was not the case on this cruise. The number of crew members were cut to the bare minimum -- not our concept of a "premium cruise experience".

To eat dinner in the main dining room on Deck 7 or 8 took anywhere from 2 1/2 to 3 hours -- every night. One night on Deck 8, there must have been 400 people in the upper dining room, and we only saw a couple wait staff for the entire room. We couldn't even order wine, there were no wine stewards anywhere. And, there's this big black net underneath the ceiling to protect the passengers from falling debris. Because of the long delays waiting for dinner, we never had time to make the shows.

We couldn't get refills on bread, butter, ice tea or coffee. When anyone at our table ask for anything, the waiter just said "no". He had other people who were waiting for food. Some nights he'd serve hot tea with no cups or saucers.

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