Me and my wife are both 32 yrs of age and this was our 4th cruise in less than 3 yrs. It was also our first one which was not a Royal Caribbean one. I was interested to confront other cruise lines so most probably the positive/ negative issues are being compared to the Rc ones.
A reason I sailed with MSC was that MSC embarks/disembarks passengers from each port so you can catch a cruise each day of the week and I could not start this cruise on a sat or sun due to work commitments so we started our cruise on a Monday from the port of Naples.
I did check in online a week before so I thought that it would be straight forward thing but I was mistaken. Ship started embarkation process at 13:30 so we arrived at around 14:10. We did almost 2 hrs in a 4 metre queue without ac just to check in our luggage. There were like 5 lanes but our lane was the slowest. Mind you, other lanes were slow as well. No personnel to assist you but just those 5/6 employees doing the check in. We handled them our luggage and went upstairs in which you have to queue again twice more.