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Golden Princess Review

4.0 / 5.0
Editor Rating
1330 reviews
1 Award

Alaska was Trip of a Lifetime!

Review for Golden Princess to Alaska
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BlueNM
First Time Cruiser • Age 60s

Rating by category

Embarkation
Dining
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Cabin

Additional details

Sail Date: Jun 2012
Cabin: Balcony

This was our first time to cruise with four of us going. Princess made it easy, but of course, I poured over all the CC comments and was aware of what to avoid and/or enjoy the advised advantages! Thanks to all of you for your comments and warnings!

Seattle: Stayed and the Mayflower Hotel. We loved the older and beautiful architecture, and the hotel has all the modern conveniences. Also, it is close to Pikes, the rail, and other downtown attractions. We received the package with the breakfast and shuttle service, and they met us on the dot at 11:00 to take us to the pier. Concierge service and front desk were all AWESOME, and we felt we were in a European hotel!

Embarkation: Got to the pier at about 11:30. Lines were very long, unlike others on CC saying to go then. However, the staff directed us with efficiency and got us on as quickly as possible considering the l-o-n-g lines. Our baggage followed us shortly.

Cabin Review

Balcony

Cabin BA

We stayed in room C330, which was a balcony in mid-ship. It was wonderful and Nilo was our steward. He was great and very accommodating -- he did absolutely everything we needed and requested. This was the Caribe deck and it had the largest balconies on the ship and were partially covered. There was a table and four chairs, and our group sat out and really enjoyed particularly the scenic cruising day. I would recommend this deck highly!

Our sons staying in room B412 -- and inside cabin close to mid-ship on the Baja Deck. They had very poor room service . . . the bed was not made, safe did not work, and cabin was not prepared for luggage, towels, etc. It took several calls, and six hours later after complaining and talking to the "Supervisor" Gil, it was finally made right. However, there were no apologies, and sons were treated rather like "second-class passengers." It was not until I told them we had a balcony room and expected a higher level of service, that my sons were finally satisfied. However, steward was not attentive throughout cruise after that.

May be one of two reasons why we may not cruise with Princess again. (See Disembarkation comments above.)

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