Marina Review

4.5 / 5.0
812 reviews

A Wonderful Cruise, Civitavecchia to Dover, May-June 2012

Review for the British Isles & Western Europe Cruise on Marina
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Boreus
10+ Cruises • Age 80s

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Sail Date: May 2012
Cabin: Concierge Level

Service

I have never had better service aboard ship or on land than I had on this cruise. The staff appeared to have been instructed never to say "no," even if the request had not been made. When a few couples were early for breakfast at the Terrace Cafe, the staff opened it up for us unasked. When a passenger dressed only in a swimsuit started eating at a table in Waves, a server came over with a towel and asked him if he wouldn't be more comfortable with that over his shoulders. It wasn't a shirt, but it did the job tactfully. The Marina has a few wheelchairs for use solely aboard ship, yet a staff member let an obviously irritated and out-of-line passenger take one wheelchair ashore because the passenger thought he could visit a venue that might not have wheelchairs.

Ship

Cabin Review

Concierge Level

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