Bermuda and New England - a typical RCI experience: Enchantment of the Seas Cruise Review by padrek

Enchantment of the Seas 3
Member Since 2009
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Bermuda and New England - a typical RCI experience

Sail Date: June 2012
Destination: Bermuda
Embarkation: Baltimore
and this trip was to Bermuda, Boston, Newport RI and return to Baltimore. I have sailed on RCI about 60 times and embarkation/debarkation was as easy as I have ever encountered. The Port of Baltimore facility is clean, neat, has lots of parking, and is an easy taxi trip from BWI. Our crossing to Bermuda was cold and damp with wind and seas - usual for this crossing by Cape Hatteras etc. at this time of the year. Large distances involved necessitated high speed transits throughout the voyage with resultant high winds on deck, by the pool areas etc.

I was somewhat disappointed with the entire cruise experience when compared with other recent voyages on board Jewel - transatlantic in May, and Monarch - many trips throughout the year. It seems that this trip, and my experience, did not live up to the usual - admittedly low - expectations that one should have on RCI which like Carnival and NCL is a "budget operation" in every aspect. For example: three times at breakfasts I was More given food encrusted eating utensils, poor (dirty)and rust covered areas on both Promenade Deck and my balcony. It is customary for passengers to wish to "walk" the Promenade Deck mornings especially after breakfast and this is usually accommodated by the Deck Dept. But each day on Enchantment large areas of the Promenade Deck were "Closed", and thus inaccessible.

Food - is always RCI's weakest area. Food in the DR from their "long overdue for a change" menu was mediocre, food in the Windjammer Buffet was poor - even worse than usual.

Entertainment - same tired, old Production Shows that RCI has had for years. Other headliner entertainers were poor with the exception of one comedian. Thankfully they did have an afternoon movie matinee most days with "not long out of theatre" shows.

Perks - as a Diamond Plus member I am accustomed to receiving various "perks" on RCI - but not on Enchantment. I have received a fruit bowl in the stateroom from the Hotel Director on every RCI trip as a DP; but not on Enchantment. RCI has a "Have a meal with an officer" perk for DP's. On other ships this is a luncheon in a special section of the DR with a very special menu etc. ON Enchantment it was go into regular lunch, order off of the regular menu, with two very junior officers - the perk being one free glass of wine I guess. I will say that the Concierge Lounge experience here, with Concierge Reyno, was very nice.

In summary - there seems to be an attitude on Enchantment that "you get exactly what you are entitled to" and not a bit more; in contrast to my many other RCI experiences where the attitude is " do something more than required".

In summary - for the first time I was disappointed in a RCI experience. Less

Published 06/26/12

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