To begin with, embarkation was a nightmare. We had to wait in the Galveston terminal for over 2 hours to board the ship. Of course they expect you to smile after standing in line like cattle so that you can have your picture taken.

Once we got on board, it was better, somewhat. The room steward did just what he had with nothing extra. He never even bothered to introduce himself until I had to ask for something at the Purser's desk, at which time he was rude and snobby for the remainder of the trip.

Dining was much worse than we have come to expect. We ate at the first seating in the Wind Song dining room. It was impossible to get a warm meal let alone a hot meal. The service was average at best. It was really amazing to me that the cruise director suggested that we give the maitre d' a tip. This is the only cruise I have been on (this was our 4th) and not once did we ever meet him. We ate in the dining room every night except for one when we were in Cozumel. Read more