Celebrity cannot please everyone.: Celebrity Equinox Cruise Review by DonRobertoSanJuan

Celebrity Equinox 4
Member Since 2010
288 Forum Posts

Overall Member Rating

Celebrity cannot please everyone.

Sail Date: May 2012
Destination: Europe - Eastern Mediterranean
Embarkation: Other
The embarkation and disembarkation in Civitavecchia was a breeze compared to what we experienced on the Summit in San Juan before, but that was the only area where the Equinox excelled. Maybe we expected too much after a great cruise on the Summit, but I feel that the Equinox fell short, especially with dinners.

We dined 4 nights in the MDR (Select dining), including the 2 formal nights. Food was hit or miss with my wife having most of the misses. One night she was all but scolded by a waiter for not ordering a special meal, because she had previously requested a dish prepared with olive oil instead of butter and that apparently made its way into the almighty computer.

We dined 2 nights in Murano and were quite disappointed. The welcome and service after being seated was completely over the top, with everyone trying to explain things about the food and the restaurant, but forgetting to serve drinks and food in a timely manner. Again my wife got the short end of More the stick when she ordered lobster tail and the next night venison. The lobster tail came cold and in little pieces, instead as one lobster tail and was supposed to be prepared table-side, but that did not happen until a subsequent night, when we mentioned that. The venison she ordered was so hard, it was difficult to cut, leave alone chew. They brought another piece, but that was none better. We have eaten venison may times, but never this tough. All in all, Murano tries so hard to be special, that they forget the basics of good food and service.

The restaurant we liked the most was Blu and we were surprised that we got seated every time we came in. When reading other review, it sounded like it was almost impossible to get a table there. Anyway, the reason we liked Blu was the outstanding service. It was attentive and natural without all the hoopla of Murano. The food was quite good too.

We also dined 2 nights in our stateroom and enjoyed the service of our outstanding butler Cesar.

We really loved the stateroom services with early morning cappuccinos and croissants and rarely made it to the Oceanview cafe for breakfast. The Aquaspa cafe was disappointing with overcooked salmon and tuna dishes.

Each night before dinner we would go to the Martini bar and loved the great service of our waiter, Karma from Indonesia.

As far as service personnel goes, I wish Celebrity would hire more people from Indonesia and Latin American countries and less from Serbia and other Eastern European countries. The first group has service in its blood, while the latter is pushy and does not understand the service concept.

All in all, the cruise was enjoyable and the ports of call interesting. Less

Published 06/19/12

Cabin review: S12146 Sky Suite

Nice corner suite at the aft right side. Beware the noise of deck chairs for cabins on deck 12!

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Port and Shore Excursions

Great city. Too many people at Acropolis. Go early!

Interesting cultural city with pushy sales people. Take the tram not taxis unless you want to get stuck in traffic.
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Carpet Weaving

Was setup to sell you carpets. Weaving demonstration interesting.

Terrace Houses

Very interesting!

Very nice and lively town, which does not wake up until noon. Great to walk around and shop.
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Naples city not very interesting, unless you like museums. Take train to Pompeii or Ercolano and or climb mt vesuvius. Don't forget to have a great pizza!
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Oia Village

Best part was walking around Oia and Fira by ourselves. Took the tour to get on an early tender off the ship.

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Member Since 2010
288 Forum Posts
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