I booked this cruise for three reasons. 1. I was excited to spend time with friends, 2. I had never sailed on Celebrity before, 3. I had never visited Bermuda. This was my 13th cruise, and I consider myself somewhat of an expert on what should and should not happen on a cruise ship.

Let me start by saying that I found embarkation and boarding the ship pretty much identical to what I've experienced on other cruise lines. Everyone was efficient and pleasant getting us on board. One thing I really liked was that they had cocktail servers handing out free champagne when you got on board. I thought that was a really nice touch.

I listed my stateroom as 3043, but I only received this stateroom after I was moved from my original room which was 3014. I was moved on the second night of the cruise because I had complained about a horrible banging noise outside my window and a creaking ceiling panel in the room that was half falling off. The noise in this cabin was absolutely unbearable and I got no sleep the entire first night of my cruise. When the night supervisor form the Guest Relations desk came to my room he immediately said, "This is unacceptable. I will move you if there is a room available." I am so thankful that there was a room available for me, and a cabin steward was immediately sent to my room to move me across the hall to the other room. I was moved into my new home in less than five minutes. It was that efficient. I was impressed. The next day after I arrived back at my room from breakfast, there was a gorgeous bouquet of flowers on my table and a bottle of champagne along with a letter of apology from the Guest Relations Desk. That was a touch of class that I found to be very thoughtful. Read more