We are a family of mom, dad, 3 teens, and a 9 year old. Although none of us had cruised before, I researched and read reviews for the entire year that I planned our cruise.
To sum it up, we had a fantastic time and none of us had any complaints! (My husband said his only complaint was that we had to go home.) I worried about things for nothing. I think perhaps the negative reviews come from negative people who are high maintenance.
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Great spot, close to the elevators, great balcony and plenty of room.