• TRAVEL NOTICE: Learn more about COVID-19
  • Write a Review
  • Boards
  • Log In
  • Find a Cruise
  • Deals
  • Excursions
  • More

Costa Serena Review

4.0 / 5.0
Editor Rating
146 reviews

Costa Serena - Don't waste your time or money!

Review for Costa Serena to the Western Mediterranean
User Avatar
Kareni
10+ Cruises • Age 60s

Rating by category

Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Cabin

Additional details

Sail Date: May 2012
Cabin:

Worst cruise ever!!! I have been on over 20 cruises, Azamara, Royal Caribbean, Princess, Carnival and Premier (got to be old to remember that one). I booked the Costa Serena for 8 of us, 2 families with adult children, mostly due to the itinerary.

We embarked in Civitavecchia, Italy (Rome). Most people had embarked in Savona, so embarkation was very quick. Strange thing, they insisted on taking our passports stating that Italian Customs required they keep them in a safe. The passports would be reviewed by authorities prior to disembarkation and returned to us. What if we had an issue in port?? Also in the past 2 years I was on a cruise from Venice and another from Stockholm and was able to keep my passport.

Muster drill was done in English for the few of us English speaking guests onboard. We met in a lounge then up to life boats. Paul, the English speaking host was very informative and stated that the ship would sail at only 50% capacity for this week. Wow, things don't look good for Costa.

Cabin Review

Cabin E2
10 Helpful Vote

Find a Costa Serena Cruise

Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.