Star quality service: Norwegian Star Cruise Review by gormless

Norwegian Star 5
Member Since 2011
122 Forum Posts

Overall Member Rating

Star quality service

Sail Date: May 2012
Destination: Bermuda
Embarkation: New York (Manhattan)
The crew on this ship is clearly highly motivated to make the customers happy. Everyone we ran into was friendly, ready to help, and willing to do what they had to do to make us feel welcomed. Some of the things were small, but greatly appreciated. Extra plates at dinner (cheese and crackers, for example), really REALLY good food at the dinner venues, and people who never made you feel like you were imposing regardless of what you asked.

We had dinners at the Ginza (which was very good food but way too much to eat, but very good) and Le Bistro, which had even better food. It's important to NCL to get as many people to eat at these venues to help reduce the load at the MDR, and they really did make it worth the cost.

Negatives? Dress code enforcement was nonexistent. Seeing a code that disallows ripped jeans after 5:00 PM that was basically ignored makes me ask why they even bother. If you can't enforce the dress code, don't have it.

Also, the shore excursions More are getting stale. This was our fourth cruise to Bermuda and we didn't use any of the excursions due to "done that". How about a scuba trip, for example?

Positives? The cruise line set up a large video screen to allow the Stanley Cup playoff games to be viewed after being asked. Very responsive. And did I mention the friendly staff?

After all was said and done, it was a great trip. Highly recommended. Less

Published 06/08/12

Cabin review: SE9502 Penthouse with Large Balcony

The forward penthouse cabins on deck 9 are fantastic. Large main cabin, full bath and separate partition for the toilet. Good storage space and large closet for your clothes. The corridor from the sleeping area to the bath is pretty narrow, meaning you've got to be pretty careful heading through to avoid hitting the drawer pulls. Also, there's only one US-standard 120 volt outlet, which is near the mirror outside the bathroom. There are a bunch of 220 volt outlets (designed for plugs with two round pins.) If you've got a lot of electronics to charge, consider bringing the appropriate adapters.

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Port and Shore Excursions

Kings Wharf/Royal Navy Dockyards is pretty good as cruise ports go. There's a number of attractions walkable from the ship including a Pub, a shopping "mall" with tourist traps, and artisans (clay pots, glassblowing, etc.) There's also a drugstore with snacks and sundries. Transportation from the port works well as the ferries to St. Georges and Hamilton dock there. Also, the bus lines are right off the ship (be sure to get yourself a 2-day or 3-day transportation pass when you get off the ship as those work for both ferries and buses.) Buses can get you from one end of the island chain (Dockyards) to the other (St. Georges), but only do that if you have time to burn. Use the ferries for long runs. St. Georges is worth a visit. Since the cruise ships stopped going there, it's a lot less busy and could use your business. Visit St. Georges and walk over to Tobacco Bay for snorkeling.

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Member Since 2011
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