We have previously traveled on NCL and really enjoyed ourselves. We have never sailed with RCCL before but, we heard many wonderful things, so we decided to try Freedom Of The Seas. That was the first mistake.
When we embarked at 11AM, we were told our stateroom would be ready by 3 PM, it wasn't ready until 5PM and there was no announcement to let us know our room was ready. It consisted of us going up to our room and checking periodically. Even at 5 PM we still didn't have all our bags. by 6 PM we received our last bag (we had 4 total).