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Costa neoClassica Review

3.0 / 5.0
Editor Rating
69 reviews

Costa - Don

Review for Costa neoClassica to the Western Mediterranean
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Steve
2-5 Cruises

Rating by category

Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Cabin

Additional details

Sail Date: May 2012
Cabin:

We have cruised with other lines prior to booking this cruise as a retirement holiday and so when I read the reviews, I was still optimistic about our holiday. How wrong I was to ignore what other people where saying.

On the first night of our cruise I wanted to come home. We were told that the self service restaurant was open, and so we made our way just to get a drink after a long flight from London. I filled a glass with water and found that it was tainted with oil, this was quite clearly floating on the top of the water. I informed a staff member who merely shrugged his shoulders, took the glass off me and walked away. So to the food counter, limited choice, but what was on offer was in edible. The food tasted awful. We all eventually christened this restaurant as the soup kitchen.

We went back to our cabin, which I can only describe as looking like a shipping container with some cheap looking wooden furniture in it. The picture behind the bed was a piece of rug cut into a rectangular shape. Unfortunately we had forgot our key and had to go to customer services desk to get back in. Bearing in mind that it was almost 3 am, and we were tired. The staff took it upon themselves to completely ignore us for several minutes while they had a chat and played on their computers. I don"t think I have ever been great so rudely.

Cabin Review

Cabin I5

Cabin was sparsely furnished, shower was to small. Looked cheap and tacky.

2 Helpful Votes

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