Crown Princess Cruise Review by Fear-the-turtle
- Sail Date: April 2012
- Destination: Transatlantic
- Cabin Type: Balcony
We booked the Hyatt House Ft. Lauderdale Airport South through Hotwire. I used www.betterbidding.com to know, with reasonable certainty, which hotel I would be bidding on. We got the hotel for $87 ($105 with tax). This hotel is all suites, which was unnecessary for our brief stay, but the room was spacious, modern, well-equipped, and very clean. The buffet (free) breakfast was substantial, and the dining area is huge. We slept terribly on an extremely soft mattress, and I was miffed that the front desk would not provide me with a cheapie toothbrush (forgot mine) but would certainly sell me one! The hotel is within comfortable walking distance of a few fast food restaurants and a strip shopping mall, with K-Mart and BJs, if you need to pick up, say, a toothbrush. We bought sodas to take on board.
We arrived at the ship ($8 hotel shuttle) at 12:30, and long lines snaked in and out of the sun. I never heard what the problem was, but within an hour, we were on the ship, skirting the photographer, dropping off carry-ons, and enjoying a meal in the Lido. New to us was the scanning system for the ship card -- no more ka-chunk of inserting it into the podium as you enter and leave the ship.
The ship is tastefully beautiful and, aside from some carpet stains in a few hallways, quite clean. That cleanliness only improved as the norovirus broke out again on the Crown a few days into our cruise, and we were not allowed to serve ourselves any food the rest of the trip; nor were salt and pepper, bread, or sugar even allowed on the tables. This made for a tremendous increase in the amount of work for the staff. I wish Princess followed Holland America's procedure of not allowing anyone to serve any food for the first 48 hours; then assess the level of outbreak. Princess has it backwards. Once the virus appears, I can't imagine how it can be brought under control. Passengers may think the hand sanitizer is a catch-all and even neglect hand-washing, when the sanitizer does nothing for this virus. Other passengers may not report illness or adhere to quarantines. One woman boarded a Princess excursion even though her roommate was quarantined, and not fifteen minutes into the trip she was desperately needing a bathroom. We left the ship in Livorno, but word was that all passengers were going to have to disembark in Civitavecchia for a deep-down scrubbing of the ship.
We experienced a power outage one afternoon during the crossing. While lights and some power were restored fairly quickly, most power was out for an hour, and so we drifted at sea. The captain was very good at explaining and updating the passengers.
We were on the Riviera deck, almost at the front of the ship. We had easy access to the Lido deck and gym. Our balcony room was on the small side. With other cruise lines, we had been used to a sofa in our balcony room (standard balcony, not a suite), so we missed the extra room and a couch to sit on or use as a shelf! We do prefer Princess's style of closet though, and we had plenty of room for our clothes and shoes. Everything else in the room was standard, and our steward kept it meticulously clean. While I do enjoy towel animals, we had none, and I think that is for the best -- the stewards have other things to do. We used the self-service laundry three times. Only one day close to the end of the cruise was it crowded. ($2 to wash, $2 to dry)
We opted for traditional early dining, and we enjoyed our table of 8. Juan Carlos was an attentive, friendly waiter. I requested some extra spice for my meal one night, and thereafter, I had a small bowl of chopped jalapenos every dinner! His assistant waiter was equally conscientious, always remembering what we all liked to drink with and after the meal. The food was consistently good, sometimes great. The menu is weighted heavily in favor of meat, but there was always one vegetarian dish (few very tasty, I am sorry to say) and one or two fish. Salmon and fettuccine Alfredo were always available, as was the Princess love boat for dessert (yum). Oddly, French onion soup and escargots were offered only once during the 14-day cruise. Many on these boards have said one could get it any night, but we asked. Nope. We had three formal dinners, lobster (and enormous prawns) for one of those. We spotted some tuxedos, some suits, but plenty of casual (and sometimes quite casual) wear for formal nights. If you like entertainment (table tricks or singing or napkin waving), you won't find it on this sailing.
We did not try either specialty restaurant, and no one at our table did either. The specialty steak place was never crowded. We never had a chocolate extravaganza or midnight buffet, but honestly, we never went hungry, and if you crave sweets, the Internat'l Cafe is always open as is room service.
The breakfast buffet offers the standard fare. The lunch buffet is served in a confined space with no set pattern of traffic flow, which can be annoying if it is crowded. Again, standard fare. I would have liked a fresh pasta bar or a deli sandwich fixin's bar. But that's being picky. The 3:30afternoon buffet offered superb guacamole, assorted cheeses, fruit of course, even scones/clotted cream if you didn't want to go to the formal tea. The 24/7 International Cafe looks expensive, but everything there is free! Try the fantastic chicken salad or Greek salad. The dried fruit, nuts, and cheeses make a lovely snack. Cookies, puddings, and desserts were always available, and at breakfast, the parfaits, donuts, and beignets were crowd favorites. The adjacent coffee bar charges, but the Internat'l Cafe does not.
We tried the pub lunch in the Wheelhouse just once, although I know it was offered at least twice during the 14 days. It can be crowded, but the fish is hot and very tasty.
Near the pool, you can get pizza and ice cream (but only chocolate or vanilla), and the grill is on the other side of the pool. Beware the veggie burger; it is awful!
We used room service twice, and special requests (for instance, oatmeal and grapefruit are not on the menu) were honored. I did not, however, try for anything more exotic than fresh berries, which were not available.
Entertainment & Activities
We did not pay for any spa services, but every morning for the crossing, three spa ladies were available for free neck massages. They were wonderful! They, naturally, tried to sell the spa's services, but no one was pushy, and as my neck was hurting, I went 3 or 4 times (making sure I had a different technician each time, although they probably would not have minded anyway).
We used the well-equipped gym and the Promenade as a running track since the designated running track is very small. Three entertainment staff members alternated conducting free Zumba classes each sea day; that was an unexpected treat!
As with most cruises, you can be as busy or relaxed as you want. We chose the former and found the morning activities heavily outweighed the afternoon. We had conflicting choices every morning, but the afternoons activities were sparse. We could play bridge; take line, Bollywood, or ballroom dance lessons; watch a hulla-hoop dancer or a world-class ballroom couple in the atrium; listen to three different lecturers; visit the (small) library; play Bingo or trivia; tour the art gallery; watch a concert or movie (MUTS) or a cooking demo; or participate in silly poolside games. It is difficult to be bored.
Evening entertainment was also varied. The typical variety shows showcased singers and dancers; they were entertaining enough; if that is your thing, you will be more impressed than we were. We enjoyed the two comedians (esp. the juggling comedian), the hypnotist (had never seen that at sea!), the vocalist, and the piano player. Plenty of music venues (Accent is the best band I have ever heard at sea; the piano player in the Crooners Bar is equally amazing) and game show opportunities dotted Deck 7, and the karaoke was fun to watch. Don't miss "The Liars' Club"!!
On our port day in Barcelona, the ship brought aboard a flamenco dance troupe for a late afternoon show. That was an unexpected treat; they were outstanding.
Our experience is not what the rest of the passengers experienced, I am sure, for we (along with maybe 15 others) left the ship a day early in Livorno. We turned in our passports the night before, as required, but they were not ready in the morning, and we waited an hour for them. The shuttle that was advertised as available for all passengers to go to the Livorno train station was nowhere to be found. That necessitated another hour wait as a Princess rep finally rounded up a bus. We left the ship much later than we would have liked.
See the links below for my reviews of Gibraltar, Montserrat (Barcelona),Marseille, and Livorno/Florence. My Alicante is included here.
Email me (email@example.com) with any questions.
We had never heard of this town before booking this cruise and figured it would be a "so-so" stop. Far from it!! We loved Alicante! I had done a little research ahead of time and found several self-guided walking tours: www.alicante-turismo.com. Those were very helpful.
Alicante provides a free shuttle bus to the town. You will only have to walk a block to the exquisite Esplanada -- a promenade with a wavy mosaic pattern made from almost 7 million colored marble tiles, lined with palm trees and adorned with gorgeous flowers in the median. Pensioners sit in chairs in small groups; what a way to while away the time. We walked along it for a while but had a hike ahead of us which we wanted to finish before it got too hot.
The Castillo de Santa Barbara dominates the town, and reaching it was our goal. Anyone can take an elevator up, but we wanted to take the old city walls all the way up. We had a difficult time finding the beginning of the walls, but that was fine -- our journey took us through El Barrio, the old town with charming white-washed houses in tiny streets filled with flowers, and we were happy enough to get lost. If you want to do this, continue through El Barrio, following signs to the Santa Cruz church. Once there, follow the path in front of the church down to the street; go left , and that street will take you to the old walls. The walk is long and you have a good ascent, but anyone in reasonable shape could do this. The views are beautiful. If you prefer, you can ask directions to Ereta Park, which is a terraced park in front of the castle, and walk the switchbacks all the way to the castle (we took this was down, and it is lovely). The castle is free, and once you're there, it is quite an extensive place to explore. It is definitely worth it, elevator or hike.
After the castle, we walked to the beach and strolled the water's edge to the sandbar and back, then back into Alicante itself for some walking and sightseeing. If this interests you, El Barrio has a Nativity Scene Museum that is free and excellent. We made our way through more streets over to the Rambla, the Central Market, bought some tourron (local sweet -- kind of a dry nougat with nuts),and sat at a beautiful fountain before finding the Promenade again (the opposite end from where we began) and walking back to meet the shuttle late afternoon (the ship left at 6pm).
Port & Shore Excursion Reviews
BarcelonaMontserrat (From Barcelona)View All 1,869 Barcelona Cruise Port Reviews
Since we had thoroughly toured Barcelona in 2011, we opted for Montserrat this time. Six of us from the Roll Call researched taking the train on our own. See http://www.barcelona-tourist-guide.com/en/tour/barcelona-montserrat.html for excellent directions, maps, and guides. Armed with timetables and directions for what to do, we left the ship to get a taxi to the train station. First mistake? Telling the taxi driver where we were going. From then on, it was a hard sell for him to take us there. He told us what a difficult, circuitous journey we had ahead of us, which we knew was not true -- lengthy, perhaps, but not difficult. After considerable arguing, he finally agreed to take us there, wait for us, and bring us back at a price we were satisfied with. He ushered our group to two vans and then told us the cost was per van. Now, we were all angry, and one of our group threatened to get a policeman. That taxi driver left, and now it was clear no taxi wanted a meager fare to the train station. Finally, another driver increased the former's price just a little (for one van), and we agreed to have him take us. Yes, we did avoid the train station and having to take the cable car up, but we were honestly all looking forward to the challenge and the journey.
Our drive, though, was beautiful, and our driver waited until the boys' choir sang, so we had several hours at the monastery. Once there, our group split up. Be sure to tour the basilica and, if you're interested, wait in a very long line to see the Black Madonna. We did the former only and then purchased a ride on the funicular that went almost straight up -- quite an experience! At the top, we found several hiking paths and chose a very long one. We did not get to complete it, but we had spectacular views of the mountains, valley, and monastery and watched a few rock climbers as well.
We took the funicular down (you can hike down, but we wanted to get into the basilica early) and were in the basilica (which was filling up quickly) by 12:15. We were lucky to get a seat. The boys' choir sounded angelic. They sang about 15 minutes. We then met our taxi driver for the ride back to the ship. One of our couples asked to be deposited at the head of Las Ramblas, which our driver happily did.
Once back on board, Princess had arranged a late afternoon performance by a local flamenco troupe, which was a great ending to the day. Montserrat is simply beautiful, and if you have an extra day in Barcelona, it is a definite must-see. I would urge you to do this on your own and set your own timetable. Had we taken the train ourselves, our plans would have altered: we would have hiked first thing, completing what we originally wanted to do; listened to the boys' choir; then toured the basilica and grounds.
View Cruise Critic's Barcelona Cruise Port Review
Florence (Livorno)We left the ship in Livorno to spend 4 days in Florence, so I can't speak to a one-day port stop. But I can say the train station kiosks are very user-friendly, and it will cost just 8 euros or so (one way) to get to Florence (plus whatever method you get to the train station: cab or ship shuttle).View All 933 Florence (Livorno) Cruise Port Reviews
Florence is spectacular. See the Duomo (free). Get tickets to the Accademia (David) and Uffizi online before you go to avoid the very long lines. These are not to be missed.
If you're uncomfortable going that far, Pisa is a much shorter train ride, and you could probably get to Lucca by bus or train the same day. Both are easily seen in a half a day.
The Cinque Terre, while further, is stunningly beautiful.
Whatever you do, get out of Livorno! See if your ship offers simply transportation to Florence or Pisa, and you can wander on your own.
View Cruise Critic's Florence (Livorno) Cruise Port Review
GibraltarGet up early if you need to - sailing toward The Rock is an amazing experience, and seeing Morocco across the Strait was quite a sight.View All 595 Gibraltar Cruise Port Reviews
With hearty thanks to a Gibraltar local I found on Trip Advisor, we had well-laid out plans to walk up face of The Rock. The Mediterranean Steps are on the opposite side from the cable car, and you definitely have a steep hike ahead of you, but if you're in any kind of reasonable shape, it is doable. And the views -- wow, just amazing. And what a feeling of accomplishment when you finally get to the top. You can take a local bus to the casino stop and start your hike there, but it was a bank holiday when we visited (May 7), so after waiting for the bus awhile, we just hoofed it on through Main Street and over to the casino area. If you find the review of the Med. Steps on Trip Advisor, you can download or copy exact directions and street names. We were glad we walked through town -- we saw the Changing of the Guard by accident, walked by the botanical gardens, and enjoyed the quaintness of the town. The Steps hike took us about an hour, and that included photo ops and breathing spells (!!). Wear sturdy shoes. We took our hiking poles but regretted it; it's such rocky terrain. On our descent, we passed through the Apes' Den, but since we walked through when no tour bus was present and the cable car had not stopped, we saw very few apes. But they were also quite playful (lots of babies), perhaps because they were not distracted by people with food, which was fun to watch. We did not take in the tunnels or caves, although we would have had enough time, but we did walk all the way to the siege tunnel entrance for some amazing views. Once off The Rock, we ate our lunch in the (free) lovely Alameda Botanical Gardens, slowly walked along Main Street, found an internet cafe to touch base with our grown "kids," and headed back to the ship.
While we were told by our port guide that Gibraltar would not take euros, my Trip Advisor contact said euros would be accepted, and they were. We paid one euro each to hike the Mediterranean Steps. Had we wanted tickets to the caves and tunnels, we could have paid at the entrance to the Steps.
Finally, the website for Toms Port Guides has an extensive report on Gibraltar, complete with maps and GPS locations!
View Cruise Critic's Gibraltar Cruise Port Review
MarseilleEight of us from the Roll Call booked Provence Connection Tours pre-cruise for an 8-hour day at E498. Silvio kept in good email communication with us before we ever left and was willing to take us wherever we wished to go, so we chose Arles, Les Baux, and St. Remy with Aix-en-Provence if time allowed (it did, easily).View All 649 Marseille Cruise Port Reviews
While Silvio was late picking us up and we were getting mildly worried, the traffic was bad, and he was apologetic. From there on, we had nothing to complain about. Silvio talked to us during the drive, answered questions, and accompanied us as we walked around each spot (except Aix). I did not expect the latter. I figured he'd park, point us in the right direction, and give us a time to meet. Not at all!! So it was an expected delight to have him walk us around, introduce us to sights, and explain them. We had a couple of slow walkers (health reasons) in our group, and to his credit, Silvio never made them feel rushed.
I wanted to see Arles, but I am not sure I would place it high on a list again. There are so many Roman ruins, it was like being in Rome, and I wanted France!! Be sure, if you see Arles, to ask your guide (or get a good guide book) about Van Gogh and see where he painted "Starry, Starry Night."
Les Baux was amazing! I wish we'd had more time there as wandering around that mountain-top abandoned citadel and hiking to its top levels interested us. We wandered for thirty minutes.
In St. Remy, we walked into the courtyard of the mental hospital where Van Gogh spent a year but did not pay to see anything else. We started the Van Gogh Walk where we could see reproductions of his paintings from the spot where he (probably) painted them. Doing the whole walk would have taken more time than we had, but we enjoyed what we did see.
Traffic was bad at times along our drive, but Silvio assured us we would have plenty of time to see Aix, even spending almost 2 hours there, and still make it back to the ship with plenty of time to spare. He was right. He did not stay with us in Aix, but before he dropped us off, he drove us around, explained the history of Aix, and suggested things to do and see. Aix seemed much more French to me, and we enjoyed just wandering around. I am not sure I would want an entire port day here, though, unless a leisurely French lunch was on my agenda.
View Cruise Critic's Marseille Cruise Port Review