Costa neoRomantica Cruise Review by bendigoboy
- Sail Date: May 2012
- Destination: Western Mediterranean
Our main problem was the cabin which does vibrate a lot more than other cabins we have had. Also the water pressure in the shower was very poor, so I contacted customer service (3 times I reported it) they told me it was fixed. Next morning while I was in the shower the hot water stopped completely!
I can only think that the alterations to the ship were not completed properly as this is a new section of the ship. But the good will disappears when it becomes obvious that they don't know what to do so they try to "fob" me off!
Itinerary is good, we did 3 excursions and they varied as we were put with other nationalities and it was very obvious that English was not a priority. The crew especially waiters spoke good English and we tried to add what we could in French. We quite enjoyed the cultural experience and have travelled widely in Europe before.
We took the "extras" drink package and it is excellent value! We had a good assortment of wines to choose from. Coffee such as cappuccino was include but you could not get it at the coffee shop! You had to go to the bar! So silly!!!
Sound proofing is also a real issue on the ship. We could clearly hear other toilets, we could hear our neighboring cabin conversations and noise from the corridors is annoying! Much more than on any ship we have travelled on (we have cruised 6 times before) . How this has happened on a new section is unbelievable.
Would I recommend the ship- yes and no! If they fixed the problems then yes definitely! If they don't well I would certainly say "do not under any circumstance accept or book a samsara cabin" Hopefully they fix the issues, because the ship is a great size has a good layout and is certainly very different in structure.