Perhaps our expectations were too high but being our first supposed "luxury" cruise line we were disappointed with the overall quality of food and service we received from Oceania.
First the positives. The ship itself is gorgeous. The decorating is understated but very rich and elegant looking. We loved the size of the ship (1200 passengers). It was very quiet and never seemed crowded in any area. The room staff was very pleasant as were the wait staff in the dining rooms.
Oceania is known for its specialty restaurants and we ate in all four of them. Unfortunately, with the exception of Red Ginger we sent food and/or drink back in the other three. We are not "foodies" and I can't remember the last time I sent food back before this. The quality was fine (not exceptional)but the food was not hot. My potatoes in Jacques (their signature restaurant) were actually cold in the middle. We were continually sending back cappuccino because it was usually lukewarm to cool.