This was our 8th cruise with HAL and the 34th in total. The ship has been refurbished recently and this is quite nice. The new MIX lounge is very pleasant.
The itinerary was very appealing, from Fort Lauderdale to Montreal with a lot of ports of call and unfortunately 3 tender ports. The weather was still very cold at that time of the year in the north of Quebec, we saw snow in Sept-Iles. We think the repositioning should take place later but that's the case with a lot of repositioning cruises. Anyway we choose it and we don't complain about the weather.
The tender service is a different thing. We arrive in Newport, RI, at 11:00AM and the tender service for Independent Guests began only at 12:30PM. We collect our tender ticket at 12:00PM but we're called only at 2:15PM. The guests who book excursions were the only one to disembark for 1 hour & 30 minutes. During all the waiting time, Independent Guests -ready to go- were waiting with their coat on in the lounges. No one anticipated a 2 hour 15 minutes waiting.