QM2 SOU-HAM-Norway-HAM-SOU May 2012: Queen Mary 2 (QM2) Cruise Review by swiss60

Queen Mary 2 (QM2) 5
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QM2 SOU-HAM-Norway-HAM-SOU May 2012

Sail Date: May 2012
Destination: Baltic Sea
Embarkation: Southampton
A ride on the QM2 cannot be compared with a 'normal' cruise ship, since its is built to cross the atlantic. We were (mostly) very pleased with the set-up.

Cabin 11072 on the 11th floor was very comfortable (bigger than a comparable cabin on the Crystal Symphony) and it had every one needs for 11 days (enough space in the bathroom (shower only) and in the closets for cloth. The Maid service was ok but not more. She did the minimum she had to do but nothing more (the windows and the balcony floor were very dirty during the entire 11 day cruise).

The dining room (Britannia Restaurant) is huge, but we had for 4 days a table for two and for 7 day a nice table for 4 next to the window. The food was good however the service lacked standards of other cruise lines. The sommelier was always late with hour wine (after having had the appetizer). We ate once at Todd English (extra charge of US$ 30.- per person). Here the food was excellent and the portions were huge!! The self More service Restaurant Kings court is the worst we have seen on any cruise ship. It is divided into 4 Restaurants in the evening and thus for breakfast and lunch the layout is very confusing. For BFST no fresh eggs are prepared and the buffets are small and crowded. We preferred to eat BFST at the Britannia Restaurant which offered a nice BFST Menu and good and mostly fast service. QM2 also features a large selection of Bars. We loved to have a drink at the Commodore Lounge (below the bridge), the Chart room (good music) or the Champagne Bar. For the best coffee on the ship and a light lunch we often went to Samuel's.

We made 2 excursions which were organised by Cunard (in Olden and Flam). As on all Cruise ships the excursion are totally overpriced but at least well organised. We visited Hamburg, Oslo and Stavanger on or own since we knew these cities from earlier visits.
The overpricing is also valid for the photo service ($25 for a single photo is robbery).
Check-in and check-out were well organised and quite fast (we sneaked out earlier than mentioned on the check-out sheet we had received since we had organised our own transport to/from London Heathrow to/from Southampton with Smith for Airport/SfA(which we can definitely recommend to everybody). SfA is much cheaper than the limousine service offered by Cunard (UK£ 72.- compared to US$ 299.- !!!)and we had two excellent drivers with clean cars.

Overall we were satisfied with the ship, the cabin, the Bars and Restaurants but the personal service did definitely not reach the standards of Crystal, Celebrity or RCCL. Less

Published 05/26/12

Cabin review: BA11072

Very nice an comfortable room. Best bed I ever had on a cruise ship. Double bed or two single beds. One couch and small table (height adjustable). Closet big enough also for longer cruises.Two chairs and one table on the balcony. No sun on the balcony since the 12th floor overlaps by about 2 meters (ideal if it is raining but not for those who want so sit in the sun). Then you have to choose a cabin with a lower number than 11060. Rooms are bigger than the comparable ones on Crystal ships. Room made a very new and spotless impression. English (three poles) and US sockets(2 each in the room and one each in the bathroom).

Port and Shore Excursions

Very small town at the end to the Sogne Fjord. Main attraction is the railway to Myrdal. Visit the railway museum which gives you an idea how this railway line was built. Good information on the train as well which stops at a very nice waterfall for picture taking
Read 156 Flam Reviews

Cunard offers a shuttle service every 15 Minutes to downtown (next to the city hall) where all the shops and main attractions are located. Excellent public transportation in the entire city. No need to buy an expensive tour. All attractions within walking distance.
Read 74 Hamburg Reviews

Hop on hop off Bus stops right in front of the ship. City hall is 5 minutes from the ship (by foot). City center not more than 10 minutes by foot. Oslo offers excellent public transportation (e.g to Holmenkollen ski jump stadium) STAVANGER (not on your port list) Ship stops right in the middle of the city. all attractions can be easily visited on foot. Mini Hopp on hopp off buses offer a city sightseeing tour for those who do not want to walk. suggest to visit the oil museum (not more than 10-15 min by foot from the ship). Old twon with over 100 preserved wooden houses is just next to the pier.
Read 280 Oslo Reviews

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