Our first experience with NCL was in 2008 on the Dawn. Unfortunately, a woman fell overboard the first evening, and the seas were very rough on the way to Bermuda. The staff was not very friendly, but could have been a result of the tragedy. We decided to give NCL another try. I'll make comments about each aspect of the cruise.
Embarkation: We arrived at the pier 10:15AM, went through an organized and quick registration. Approximately 11:30 we were able to board. Amazingly ALL staterooms were ready by 1:30PM!
Stateroom: we selected 5082 which was about mid-ship. It was kept neat and clean throughout the cruise. Word of caution! - if you are a light sleeper, DO NOT select this cabin. It is below the Art Gallery and Gatsby bar. We got little sleep the first night as a result of hearing walking and chairs being dropped. They were setting up for the next days art auction. We called guest services twice (1AM and 2AM) to complain. The next day we went to guest services to discuss. They were VERY apologetic, and even gave us a complementary bottle of wine and cheese plate. We also mentioned the situation to the Hotel Director (Sean) and the Food/Beverage Director (Shailendra). They too said they would make sure this was addressed in the future. Aside from this the stateroom was excellent.
5082 which was about mid-ship. Word of caution! - if you are a light sleeper, DO NOT select this cabin. It is below the Art Gallery and Gatsby bar, and passageway between Stardust and Spinnaker.