I really had no interest in "cruises" whatsoever, but ended up signing up for one, just to be part of a family reunion. We ended up on the Carnival Magic in April, to the Western Caribbean.
The service I experienced from the staff of the Carnival Magic was excellent, without exception, at every level. Everyone I encountered was pleasant, professional, and I was very impressed with their attention to detail.
The "cove balcony" room was exactly what we wanted and needed, with space used very efficiently and fit three people exactly. The balcony was a real joy- a great way to be outside, yet tucked away in the cool shade from the lifeboats above. Though the ship offered many comforts, I mostly just wanted to see the Gulf of Mexico and Caribbean sea- all that water and sky. The room service food was prompt and delicious and very much appreciated. Nothing like room service food on the balcony on a warm morning!