We recently took our first cruise aboard the Sun Princess (celebrating our 25th Anniversary). We found the ship incredible and the staff phenomenal. The treatment we received was both sincere and professional and friendly well beyond our imagination. Our first stop wasn't able to happen at Princess Cays due to the weather but they more than made up for the fact that mother nature was calling the shots. This cruise was something we had looked forward to for ages and was everything we had hoped it would be.
Unfortunately on the cruise we received terrible news about a close family member that had been sick. While this changed our holiday, due to the graciousness and genuine concern of the staff everywhere along the way they helped to ensure that our needs were taken care of and were always willing to make suggestions and to open not only their phone lines for us to use, but their hearts to us. The one day we received a knock on the door and were told it was room service with a plate filled with chocolate covered strawberries and a nice note from the pursers desk. We can't wait to make arrangements to book our next cruise and hope it will be on the Sun Princess and many of the same crew will be there.
We were also fortunate to be at a sitting in the dining room with extremely friendly and fun couples. We thoroughly enjoyed dining with them. Everyone always had a positive comment to say about their day.