Crown Princess Review
Rating by category
Additional details
Embarkation was wonderful when we got off our bus I thought we are never going to get on and we had handicapped people that needed assistance but I have to say I was impressed, the only thing is that if the handicapped people could of gotten off the bus nearer the terminal! When we did get in the terminal once the wheel chair came, which was very quick, they were taken away and taken completely care of.
I had found out prior to cruising because of reading Cruise Critic reviews that we had a mini-suite without a covering over our balcony! I tried to change our room but it was a full ship. I felt as though our travel agent should of been aware of this and warned us. I also called Customer Service at Princess Cruise Lines and told them that in the description of the mini-suites that should be added "some mini-suites do not have a covering over them"! This was a very big dissapointment to me.
The service was absolutely wonderful! WE had Na from Thailand at our table 252 in the Michaelangelo dining room and she was a delight....she steered us to the 'yummy yummy' dinner selections and she was dead on all the time! She made our dining experience a 5++++! The food was always delivered hot and anything that was needed was taken care of very quickly.
Cabin Review
Mini-Suite with Balcony
I had found out prior to cruising because of reading Cruise Critic reviews that we had a mini-suite without a covering over our balcony! I tried to change our room but it was a full ship. I felt as though our travel agent should of been aware of this and warned us. I also called Customer Service at Princess Cruise Lines and told them that in the description of the mini-suites that should be added "some mini-suites do not have a covering over them"! This was a very big dissapointment to me. There is no reason whatsoever that this should be disclosed that are paying so much more for a mini-suite I thought my overall rating would of been over the top because of this and it was a very big issue for me. I always have a balcony and have never been dissappointed and so you can imagine how I felt when we upgraded to a mini-suite and arrive to an open deck!!!!!!