NCL Pearl the good, the bad and the ugly: Norwegian Pearl Cruise Review by singnrn

Norwegian Pearl 3
Member Since 2010
136 Forum Posts

Overall Member Rating

NCL Pearl the good, the bad and the ugly

Sail Date: April 2012
Destination: Panama Canal & Central America
Embarkation: Miami
Embarkation: Wonderful
Clean public areas.First rate prevention of spreading of infection by constant hand sanitation.

Stateroom: Our bathroom shelves were not clean when we arrived at the cabin. They sent a team to re-clean. Unfortunately, the chrome shelf holders and glass shelves were still dusty and with some "type" of build up (spit?) afterward. I just gave up and cleaned them all myself rather than continue to complain. Our shower shampoo dispenser did not have the innards and was not repaired the entire cruise.

Dining: The Summer Palace is very loud. It is hard to hold a conversation with people around the table. This is just due to the acoustic design. Too bad.
We loved the Indigo. It is quieter than the Summer Palace. Dinner is slow, plan 1 1/2 hrs for dinner.
The food was fantastic. Every night. No complaints.
We ate at the Teppanyaki specialty dining. The best of any NCL Teppanyaki restaurants. We have eaten on the Pride of America, and the More Dawn. This one was tops.

Entertainment: I enjoyed the most of the shows. The hypnotist was fantastic. 2nd City was great. Would have been nice to change things up with a magician and another cast show.

Excursions: We took private tours, not ship tours and they were great!

Spa: We had the spa package and enjoyed the saunas, mineral pool,jaccuzi and quiet every afternoon. Definitely worth it for us. The one negative on this was that while I was changing in the women's locker room, a repair man walked through unescorted. I put on a robe and went out to complain. The staff apologized and that was it.Promised that it would not happen again. THEN... The SAME worker did it AGAIN later that week. UNACCEPTABLE and unbelievable. Very disappointing.

Debarkation: WHAT A DISASTER at the port of Los Angeles! NCL needs to put more staff on this and some organization. 1 1/2 hours in line to clear customs in one of the dining rooms. Supposedly only gold then only walk offs... but the ENTIRE boat was in line. There was NO system to ensure only gold members or walk offs were in line. Just honesty. Well, our boat was filled with cheaters. What a surprise, NOT! 100's of people were allowed to cut into the line as they came down the stairs and this could have been stopped with more staff controlling the crowds.NCL PEARL, you can fix this problem with proper management, PLEASE take care of it. You don't want people leaving their cruise with you mad and frustrated. Less

Published 05/02/12

Cabin review: IE5069 Mid-Ship Inside

5069: Noisey crew hallway behind cabin. Shampoo dispenser broken in shower.

Read All Mid-Ship Inside (IE) Reviews >>

Port and Shore Excursions

ncl does not spend enough time in this port to enjoy it. Please stay all day or skip Puerto Chiapas which was useless. and stay 2 days in Cabo or Puerto Vallerta.

Palacio de la Inquisicion

Lee Miles does custom tours. You choose what you want. Our group even changed our tour and timing mid-tour. It was fantastic. Our guide, Rinaldo was fantastic.He took us to all of the places in Cartagena.

Island tour

She was standing there on the pier. Didn't pressure us to book. Just answered questions. Took us into town and stayed with us. $10 per person. Fun day.


25 platforms. Zip-lining over waterfalls. Rappelling.Lunch included.Transportation included. INCREDIBLE!!!! This was the high light of our cruise. This is THE operator to go with. Wonderful.

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Member Since 2010
136 Forum Posts
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