We traveled on an April 2012 sailing of the Disney Fantasy. There were 8 adults in our party. When I booked in January, I reserved an ocean view room with veranda, however, I asked to be on the waiting list for a concierge room. Disney called the week before the sailing to offer the concierge room.
Concierge privileges begin upon arrival at the airport and embarkation was expedited. The concierge staff, Todd, Julia and Kemisha were very accommodating. They assisted us with multiple dinner bookings at Remy and Palo. Julia even came to the laundry room to help me with the dryer operation.
Operation at the laundry was difficult. It requires swiping of your room key onto a keypad which indicates which washer/dryer is available. Your account is charged $2 at this time. Many times when I opened the washer/dryer that I paid for, another guest had not yet removed his clothes.
Three doors away from the elevator. Across from the spa. Close to the adult pool, Cove Cafe. Short walk to Cabanas Buffet. Easily accessible to concierge.