Inca Empire Cruise: Rotterdam Cruise Review by 1968Graduate

Rotterdam 4
Member Since 2012

Overall Member Rating

Inca Empire Cruise

Sail Date: February 2012
Destination: South America
Embarkation: San Diego
Entertainment: Much better than we expected. They brought in a lot of different acts and most were very good. We have been on many HAL cruises and the only better entertainment was on a world cruise on the Prinsendam. With the dining schedule at either 5:30 p.m. or 8:00 p.m., the theater was not big enough to accomodate everyone at the 7:00 p.m. shows. HAL used to have shows at 8 and 10 p.m., but has changed to 7 and 9, so everyone tries to crowd in at the 7 p.m. show. HAL should return to having the shows at 8 and 10.

Cabin: We learned to our great disappointment that our cabin, 3389 (Oceanview obstructed) was directly under the gangway in the ship's main kitchen, and we heard loud noises at all times of the night. I demanded to be put in another cabin, but the front desk people, overly defensive and somewhat arrogant, claimed the ship was 100% full, and that they did not have any unoccupied cabins, so we had to put up with the noise for 30 days.

Cuisine: More This was standard HAL food, which is generally very good, but not outstanding. The service was, in my opinion, of a very high quality.

Pet Peeves: Disembarkment in San Diego was a disaster, nearly caused a riot of departing passengers. The ship claimed that US Immigration required every single one of the 1,400 passengers to be personally interviewed on board before anyone could leave the ship!!! We had to catch a 10:30 a.m. flight, so we were held up waiting in a hallway jammed with about 200 angry passengers with early flights, for about 2 and a half hours!! Further complicating things, the ship announced that certain passengers were causing the delay because they "overslept". Why the heck wasn't HAL more pro-active in checking the cabins of missing passengers=??? We nearly missed our flight--frustrating because the airport is only about a half mile from the dock.

Summary: We liked most of the ports, and in general the cruise was very good, with a few complications, as outlined above. Less

Published 04/19/12

Cabin review: HH3389 Large Outside Stateroom (fully obstructed views)

I don't recommend Class H Oceanview Obstructed on the Lower Promenade deck. This is the deck with the main circular promenade. It goes right past our window, which has no view of the sea except for a tiny, tiny glimpse--we would have been better off in an inside cabin! Also, there was no fridge, and when the bathroom door and outside door are open all the closets are completely blocked, very inconvenient. Also, our cabin was directly below the main gangway in the ship's main kitchen on the 4th deck, and HAL failed to notify us of this, which I consider to be highly misleading, at best, and they refused to give us a different cabin for the 30 day cruise. We heard noises at all times of the night.

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