Zaandam Review
Rating by category
Additional details
My wife and I both active seniors were extremely disappointed with the ship and many aspects of the cruise. In our opinion Holland America is no longer a "Premium" line and should cease advertising itself as one!
The cruise was my seventh on HAL and will likely be my last on this line!
The ship is in very poor condition, generally dirty, carpets threadbare and badly stained in places. Our stateroom suffered at various time during the voyage from, no heat, no water, no hot water, no toilet, unserviceable DVD player and at times a very bad sewage smell. Bed linen was was worn and at times stained. The whole ship badly needs a refit which apparently is scheduled for October of this year.
Cabin Review
Large Ocean-View Stateroom
The cabin was adequate, well laid out with enough storage space. The furniture was worn and needs to be replaced. Heating and air conditioning needs work.